We’re required to have the most current information about you as part of Canadian FINTRAC rules. We’re required to maintain (and update when necessary) the following in our systems:
- What you do for work or your occupation title
- What industry you work in
If your occupation and industry information needs to be updated, you will have received an email from us on this request (there also will be a notification inside the Brightside App to bring your attention to the e-mail).
Should you have received the email and deleted it (happens to the best of us!) and need to update this information simply send an email to firstname.lastname@example.org, or fill out our contact us form by clicking here!
Please know your personal information will be kept safe and secure, and never shared or sold.
We also know this type of request may create some questions. If you have any questions, please feel free to:
- Contact us on the number on the back of your Brightside Spend Mastercard (1-855-698-4628)
- Contact us through the “Help” button in-app
- Contact us through the “Send us a Message” button at the top of this page.