Don't recognize a transaction in your Brightside bucket? We've made it easier to help jog your memory! Our location feature integrates with Google Maps to show the location, name, address and phone number of the business where you made a purchase (this only applies to stores, this feature is not available for online purchases or cash withdrawals at an ATM).
You can find our location feature by tapping the transaction of your purchase:
- Log in to the Brightside app.
- Tap the bucket linked to your spend card.
- Scroll to the transaction that you don’t recognize, or would like more information on.
- Tap the transaction.
- The location, name, address and phone number of the business will be displayed.
📓 Noteworthy: If you still don’t remember the transaction, you can scroll to the bottom on the screen and tap Report an issue, where you will be redirected to our Help Centre for additional support. Tap I want to dispute a transaction from the drop down menu and follow the instructions on the form.